At Grey Aesthetics, we understand that situations arise in which you must cancel your appointment. It is therefore requested that if you must cancel your appointment, you provide at least 24 hours’ notice. This will enable another client who is waiting for an appointment to be scheduled in that time slot. When appointments are canceled with less than 24 hours’ notice, a cancellation fee will apply.
No Call/No Show: If you do not call to cancel or do not show up for your scheduled appointment, you will be charged a fee of $50 to $200 depending on the treatment scheduled.
Cancellation within 24 Hours: If you cancel your appointment within 24 hours of the scheduled time, you will be charged a fee of $50 to $200 depending on the treatment scheduled.